THT adheres to the principle of "achieving customers and win-win cooperation". Every year, it formulates a customer follow-up plan, conducts research on the operation of THT products for customers, and proposes targeted prevention and solutions.

THT has a comprehensive customer profile. When a product needs maintenance or replacement or upgrade, THT can provide detailed and complete information to ensure that the customer system continues to operate stably after maintenance and upgrade.

When customers are not satisfied with the operation of the system, they can seek THT assistance. THT provides optimized and upgraded service solutions through research and analysis of system operating conditions, promoting customers' systems to be more complete, efficient, and intelligent, and reducing customer operating costs.